Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax - Simple and Fast
on January 26, 2026
Posted by: NyaElias
from Kansas
Simple and quick - helpful topics and maximized my return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s great
on January 26, 2026
Posted by: Hagan629
from 2662 Blowing Wind Circle
I don't know what you want me to say to this I thought I would get more money back in my taxes As far as it being easy to do yes it was easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
first time user
on January 26, 2026
Posted by: GrumpyGirl8188
from North Carolina
great program - easy to. use - great guidance - very accurate and has all the features built in for tax credits.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy love it
on January 26, 2026
Posted by: Jdubb77
from Jefferson ga
Fast, quick and easy love it been using it for years
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Some confusion
on January 26, 2026
Posted by: T322
from Oh
There was confusion but I’ll still use it and tell
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting more expensive
on January 26, 2026
Posted by: magpiemumbuioe
from MI
Good but in the end, price really increased for the basic forms, may look elsewhere next year
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax the GOAT
on January 26, 2026
Posted by: Joey 1996
from Wisconsin, WI
TurboTax is simple, easy to use, and efficient. I got my taxes done under half an hour. I highly recommend TurboTax for doing your taxes right.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY TURBO TAX
on January 26, 2026
Posted by: MBW2013
from Mass
East to use but love that i can ae help when needed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 8, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com