Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax was super easy to use and very intuitive
on January 26, 2026
Posted by: Goodwla
from Texas
TurboTax was super easy to use and very intuitive to maneuver through the entire filing process. Everything was clearly explained step by step, which made it quick and stress-free. Definitely a great value for how simple it makes doing your taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not awesome! Never had to pay such high fees
on January 26, 2026
Posted by: Lisa66S
from Wa
Well I'm not really happy that at the end of the day we spent $124 just to file after fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!
on January 26, 2026
Posted by: nes1120
from NY
I am a long time customer of turbo tax.... I have never had any issues or errors and I love how easy it is to file and the accuracy!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Elw616
from Texas
Used for 7 years. Very easy to navigate and never have any problems.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on January 26, 2026
Posted by: sara22004
from georgia
good experience. will use again. wish it was less expensive.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax are thieves
on January 26, 2026
Posted by: Taxationistheft2026
from Texas
Never gave me a choice of a free option, just automatically force me to pay $50 so I can get my $80 refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on January 26, 2026
Posted by: Mawdawg8
from Texas
Didn't like having to pay you to put my money in my bank. other than that everything was good.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Amazing
on January 26, 2026
Posted by: Sherri1968
from KY
So easy to use and asks questions you would normally not think of. Quick and simple.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com