Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,713 Reviews)
Rating breakdown 78,713 reviews
5 Stars
59,032
4 Stars
8,545
3 Stars
3,728
2 Stars
2,315
1 Star
5,093
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax, simple and easy.
on January 26, 2026
Posted by: eturnbow
from Arkansas
Very easy, will use again. Made finding what I needed to have ready easy. Super quick and hade helpful question tools.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience
on January 26, 2026
Posted by: Sydneyb2013
from Texas
Very easy to use and did not take a lot of time for a simple return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do
on January 26, 2026
Posted by: Devtheduee
from Covington, La
Good siteeeeeeeeeeeeeeeeeeeeeeeee they helped meee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Happy
on January 26, 2026
Posted by: Timi 2007
from SC
This would have been an awesome experience until the upgrade from free to $49 then another fee to file for federal and state. I entered all the information and still charged an outrageous price. This is my first time using this service and will be my last.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a scam
on January 26, 2026
Posted by: Jamesc1993
from Iowa
Said I could file for free then charged me 128 dollars to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Eh
on January 26, 2026
Posted by: UsernameWasAlreadyTaken
from North Carolina
Was fine, finally fixed the having to pay. Had to pay to use turbotax before as active duty for the past 3 years even when it was advertised as free for active duty, also was annoying having to decline to pay more every step. If I'm going to pay to do my returns I'm going to pay for someone else to do them for me so I don't have to deal with the constant "upgrade for more features".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go to!
on January 26, 2026
Posted by: GaryWH
from Georgia
Filing returns was a quick and easy process. I'll continue to use to years to come. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and quick!
on January 26, 2026
Posted by: Mavandeu
from Arizona
Turbo Tax is easy to navigate, and the online experience is quick to implement. Have been using this platform for a couple of decades. Highly recommend it!
Written by a customer while visiting turbotax.intuit.com