Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Yay
on January 26, 2026
Posted by: BossLadyAJM
from IN
Filed on my own as i do every year with no issues.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on January 26, 2026
Posted by: TRN05
from Arkansas
It is very easy to use. It leads you step by step through the entire process. It will check your return for accuracy and flag any problems it finds to be addressed. If you have a question about something, there's usually more info available. I have used it for probably 10 years or more.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy Lemon Squeezy
on January 26, 2026
Posted by: Beachturtle25
from GA
Easy Peasy Lemon Squeezy... more expensive each year but its done!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 26, 2026
Posted by: Jay200
from Tn
It’s pretty easy! They also have experts to help if you feel unsure!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AGENT
on January 26, 2026
Posted by: Jd dent
from michigan
fast and easy dont need to purchase anything extra
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient job
on January 26, 2026
Posted by: Whit244
from MD
Enjoyed using product. Efficient and easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: zach9890
from louisiana
easy to use. It guides you through the process easily.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigae
on January 26, 2026
Posted by: Drake76
from IL
easy to navigate through taxes. tips very helpful as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com