Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Self
on January 26, 2026
Posted by: Black Pepper
from LA
SO HELPFUL AND EASY TO NAVIGATE. I HAVE UTILIZED THIS PROGRAM FO SEVERAL YEARS AND I AM ALWAYS VERY PLEASED.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: smeeker
from kentucky
ive used turbo tax for years. never had a problem.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Great
on January 26, 2026
Posted by: Marissa n Vlad
from Texas
It was very easy to file my first return on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peazy
on January 26, 2026
Posted by: BluChaos13
from California
I've been using TurboTax's service for several years now and always have a pleasant experience, i like being able to get my taxes done from the comfort of my own home!.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Florida
on January 26, 2026
Posted by: SGS Starr
from Florida.
It’s the Greatest, I have used it for many years and it only gets better every year, thanks for such a good process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful
on January 26, 2026
Posted by: LadySeaShell
from California
Everything was helpful and comprehensive. Except I was not able to view my documents because of cookies?
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax, simple and easy.
on January 26, 2026
Posted by: eturnbow
from Arkansas
Very easy, will use again. Made finding what I needed to have ready easy. Super quick and hade helpful question tools.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: Jess Jessie
from South Carolina
Easy as always! Best tax service anyone should be able to do it themselves
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com