Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Charged to file your own taxes
on January 26, 2026
Posted by: changingnextyear
from Alabama
Not accurate with the information it proides and is now charging for every little thing it can for the claimed "free" model.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax charges
on January 26, 2026
Posted by: KCTMT
from washington
charges for use of product are great but now have $80.00 in addition to Turbo Tax product. Not very happy with these extra charges.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbotax
on January 26, 2026
Posted by: Jay1229
from Mississippi
Amazing experience and I most definitely will file again next year
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on January 26, 2026
Posted by: Bino57
from FL
Easy step by step guiding me thru. Been using Turbo Tax since 2005, and have never had an issue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome
on January 26, 2026
Posted by: Britt502
from Kentucky
Always very simple and quick to file using TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 26, 2026
Posted by: April20265
from New York
the service was great, got me the money i need back
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 26, 2026
Posted by: MelTax25
from texas
Easy to use. Trusted. No hassle. Walks you through exactly what to do.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!
on January 26, 2026
Posted by: DeeNJ
from New Jersey, NJ
Turbo Tax makes it so easy to process your Tax Return....step by step guidance. Explanations are clear and the review process catches and/all errors. This is my 10 year using it would not do it any other way!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com