Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
fees fees and more
on January 26, 2026
Posted by: zztop23446786
from indiana
lied about free state with federal file. and had to pay an extra fee to pay with my taxes for their services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 26, 2026
Posted by: dburgin
from ohio
fast and easy. navigating the website was helpful and accessible. guided every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
chargerd that i never again on
on January 26, 2026
Posted by: pukio
from taxes
forcing me to pay 89.00 dollars for the fee but i never agreed to they trying to take my money from me but i know how to file my tax they just force people to get money from us
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a lifesaver for the girlies!
on January 26, 2026
Posted by: Rosemarybrown
from Guam
TurboTax saves me so much time! I no longer dread doing my own taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awsom
on January 26, 2026
Posted by: mourtada
from charlotte
thank you it was wonderful i appreciate everything was prefect
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT SITE
on January 26, 2026
Posted by: FATBOY2003
from INDIANA
GREAT SITE AND EASY TO DO fast and dependable very happy
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on January 26, 2026
Posted by: MvB07
from NC
So quick and easy to use! Thank you Turbo Tax! 3rd year using this service!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its great
on January 26, 2026
Posted by: samsam08
from tennessee
simple and easy for me to file my taxes. enjoy using it each year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com