Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(78,694 Reviews)
Rating breakdown 78,694 reviews
5 Stars
59,018
4 Stars
8,544
3 Stars
3,727
2 Stars
2,315
1 Star
5,090
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax forms easy to complete.
on January 26, 2026
Posted by: Mister Ed
from Texas
Great to complete tax filing. Forms are in detail and instructions are very simple to follow. I have used Turbo Tax for over 12 years successfully
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ripoff
on January 26, 2026
Posted by: DC4127
from 9217 Woodgate Circle West
I think it is a ripoff actually. Everyone says you can do it for free but YOU CANT. There is no " free" option. You can't move forward until you choose deluxe. You end up paying at least $100 . Total lies. I didn't need help as my information has been same for years. I have NEVER been able to file for free!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo
on January 26, 2026
Posted by: mo belanger
from New Hampshire
The first year it was not free Charged me for a form that was not need and a charge for some other bank to process my refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for years will continue to use Turbotax
on January 26, 2026
Posted by: WendyT64
from Washington
I've used Turbotax for years and like how simple it is to use. I can download all my information and it self populates the fields for me. It only took me 45 minutes to do my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is user friendly
on January 26, 2026
Posted by: bsmitty678
from Indiana
TT was easy to use, thorough, and did not consume a lot of time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saves so much time, energy, and money!
on January 26, 2026
Posted by: emcob
from WA
I've been using TurboTax for YEARS. I'll never go any place else. My situation is straight-forward, so it's easy to file on my own with TurboTax guidance. Refunds come fast! Thanks TurboTax!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 26, 2026
Posted by: Allydill09
from South Carolina
I love using TurboTax, its so easy and doesnt cost an arm and a leg to do i
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing work
on January 26, 2026
Posted by: rano666
from California
good accuracy
nice compatibility
great features
helpful guidance
nice compatibility
great features
helpful guidance
Written by a customer while visiting turbotax.intuit.com