Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,299 Reviews)
Rating breakdown 87,299 reviews
5 Stars
64,848
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Works!
on January 26, 2026
Posted by: Jdubb82
from TN
Very easy to use and provides detailed descriptions for good understanding.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax shouldn't exist.
on January 26, 2026
Posted by: Patriot4569
from Your mom
I wish they would stop lobbying congress to keep this waste of time service active. It shouldn't exist.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 26, 2026
Posted by: APtru
from CA
Amazing experience for me and the way I was able to make the most of the time with this one and I can’t thank you enough for the amazing work and dedication to this app
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used them for 7+ years
on January 26, 2026
Posted by: RayRN90
from Texas
I have never had any issues with Turbotax. It is not free as advertised, but not as much as going to a preparer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on January 26, 2026
Posted by: Jeffb87
from Indiana
Long time Turbo Tax user and have always found it convenient and easy to use
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use it every year
on January 26, 2026
Posted by: CJ1377
from chandler
Works good, been using them for about 4 years now...
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to file
on January 26, 2026
Posted by: Markeis37
from California
I was nervous to file my taxes by myself but the helpful sub sections on turbotax helped me determine what I needed to include on my tax form.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 26, 2026
Posted by: BillyMitchell
from Utah
TurboTax makes doing my returns easy and accurate! I use them every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com