Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,300 Reviews)
Rating breakdown 87,300 reviews
5 Stars
64,849
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes made easy
on January 26, 2026
Posted by: ANBB
from North Carolina
Easy to navigate. Gave good directions. Seems to be accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome.
on January 26, 2026
Posted by: Chad8484
from Missouri, MO
Makes Taxes Simple, easy to use. I will continue using Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on January 26, 2026
Posted by: TANSMM
from Texas
Is was easy and quick. It done a check to make sure everything was correct.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy peasy
on January 26, 2026
Posted by: Terry86753
from Nj
Piece of cake. Just put in the numbers where they need to be and answer easy questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 26, 2026
Posted by: TnTSCS
from California
Using turbo tax for the past decade or more and it helps me every year, despite the new tax laws. TurboTax is accurate and has a friendly GUI.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 26, 2026
Posted by: mw1010
from oklahoma
it was fast and easy to understand, wish you didn't take as much out but thanks for your help
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A No-Brainer Tool
on January 26, 2026
Posted by: Ed1917
from Texas, TX
TurboTax is very easy to navigate. Anyone wishing to do their own taxes can very well use this tool.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax forms easy to complete.
on January 26, 2026
Posted by: Mister Ed
from Texas
Great to complete tax filing. Forms are in detail and instructions are very simple to follow. I have used Turbo Tax for over 12 years successfully
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com