Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,300 Reviews)
Rating breakdown 87,300 reviews
5 Stars
64,849
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Dependable
on January 26, 2026
Posted by: manny127
from tx
good and easy and was very helpful but a little pricey, just like everything else
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was fast and efficient
on January 26, 2026
Posted by: SpicyMJP13
from 6188 Poplar Path
Quick, convenient, and informative. I enjoyed using this service and recommend it for simple taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Your service is appreciated.
on January 26, 2026
Posted by: Tess75
from WA
Each yr you say Tubo Tax is free, I click on free at the start but then at the end you have to pay, as the screen is set up with no option for free. Then after you pay there is a review & just before sending you have another screen to choose free. I find that extremely frustrating.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great option
on January 26, 2026
Posted by: Blah935
from Washington State
This option to file your own taxes makes me so confident that I have shown my children how easy it is and now do their own.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is accurate and most helpful!
on January 26, 2026
Posted by: Moonlove1612
from Tennessee
Fast easy accurate service!
Most helpful, easy to file.
Easy to fix anything that needa fixing.
Most helpful, easy to file.
Easy to fix anything that needa fixing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awsome
on January 26, 2026
Posted by: John2Nutt
from Mississippi
easy and accurate. well laid out and quick to answer my questions
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: Anonymous
from sacramento,ca
great good service
fast friendly good taxes
good
fast friendly good taxes
good
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Software is laggy/slow
on January 26, 2026
Posted by: Pups54
from PA
The software is running a bit laggy/slow today. I should have been done alot sooner.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com