Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,300 Reviews)
Rating breakdown 87,300 reviews
5 Stars
64,849
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Great
on January 26, 2026
Posted by: Jon0803
from New Jersey
It was easy and reliable I love turbo tax the way They take care of their Users
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TOO MANY FEES
on January 26, 2026
Posted by: gvr108
from California
It was simple to use, but you charged me to send it and then took another fee too deposit my refund.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and nearly painless
on January 26, 2026
Posted by: wid44
from FL
Preparing income tax returns is never fun and--without help--is very difficult. While TurboTax did not make the process fun, it certainly made it easy--and FAST.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Soooo EASY !
on January 26, 2026
Posted by: Jenifer H PSL
from Florida
Easy to use. Great application! Walks you through it with great explanation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Umm...
on January 26, 2026
Posted by: Will1568
from Texas
It's no longer free! My return was rejected and I had to correct the issue and resubmit my return because TurboTax missed something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on January 26, 2026
Posted by: Santee01313
from Ohio
Was good. Had no issues. They brought all my info over. And added for me
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use i love it
on January 26, 2026
Posted by: Nika 55
from Fl
Did the myself didn't use preparer. But I'm sure if I did they would do an amazing job
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: LLC26
from VA
Turbo Tax is easy to use. I have been using it for years. It is always accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com