Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,301 Reviews)
Rating breakdown 87,301 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product, easy to use
on January 26, 2026
Posted by: JonMart1082
from Texas
I liked this product it was easy to use and had great walk throughs. Step by Step
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 26, 2026
Posted by: Saint Edward
from Wa
Like how easy it is to do your taxes and the way they file them
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on January 26, 2026
Posted by: DJtrimreaper
from la vergne, tn
fast and easy. ive used turbo tax for years and its my preffered method
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Screen shaking
on January 26, 2026
Posted by: Bryan1207
from California
Everything was fine, however, the screen would shake uncontrollably throughout the whole process. It was making it difficult to read anything. I would have to use my camera app on my phone to actually read the screen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 26, 2026
Posted by: Trent2025
from Tennessee
Loved everything it was fast and if I needed help they were right there
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 26, 2026
Posted by: Copher Fam
from tx
great system and anyone can use. i recommend it to everyone
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax
on January 26, 2026
Posted by: shaynar
from ga
it was going good until i got rejected becase of the 1095 A and i could not find it on the turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Pro
on January 26, 2026
Posted by: Sweett9578
from 7000 W 26th Ave
Easy to use and understand, makes everyone feel like a tax PRO!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com