Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,301 Reviews)
Rating breakdown 87,301 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax makes taxes easy!
on January 26, 2026
Posted by: LisaRob
from Kentucky
Very easy to navigate with options to go back and helpful hints.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 26, 2026
Posted by: Art369
from Ny
Quick and easy. I use Turbo Tax each year. i like that they have my last years info. makes it easy to do my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on January 26, 2026
Posted by: Apie0528
from Pa
I’ve done my taxes every year with no issues definitely a repeat customer
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use
on January 26, 2026
Posted by: Kipani1969
from California
Super easy to use. Got all my tax credits and refund done in 10 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is greedy with fees now
on January 26, 2026
Posted by: CatHill08
from Florida
The fees are ridiculous. There has never been a fee to have a direct deposit nor an additional fee just to file. It's unethical and just money grabbing greed. Absolutely disgusting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 26, 2026
Posted by: Eliot Rosewater
from Florida
Very comfortable using this service. Easy and precise to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 26, 2026
Posted by: Em748
from Nevada
It was easy to use and understand. The filing was simple
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS CRAZY AWESOME!!!
on January 26, 2026
Posted by: KIM0609
from El Paso, Texas
Turbo Tax is easy and it is step by step. If you feel like you are not sure, you can ask questions which makes it even easier!!!! It asked you all the right questions and makes it easy for you to answer. Turbo Tax will check it and make sure that it is right or if now will ask you to review it and make sure it is right!!I I recommend anyone doing their taxes to try Turbo Tax!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com