Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,301 Reviews)
Rating breakdown 87,301 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Way to go turbo tax
on January 26, 2026
Posted by: ElleyGQ
from Hawaii
Very reliable
Enjoy using it every time I prepare my return
Enjoy using it every time I prepare my return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy
on January 26, 2026
Posted by: Cmysels
from California
Super fast super easy! Love the easy questions for a complicated thing!
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on January 26, 2026
Posted by: BigDred47
from Albany ny
Easy to do my own taxes was done pretty quick and efficient
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 26, 2026
Posted by: Never 123
from Washington
Better things to do if I have more of this things will not use again
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: missie1215
from michigan
turbo tax is easy to use very helpful shows you where to input
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use.
on January 26, 2026
Posted by: jrcats
from Michigan
I have used Turbo Tax the past years & found it easy to use & transmit both Federal & State taxes. I could not find Its Deductible this years tax 2025 that I have used many times in the past.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good expereince
on January 26, 2026
Posted by: chrisi23
from California
The services was great, the agent I worked with was helpful.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome.
on January 26, 2026
Posted by: Joe202615
from Pennyslvania
Turbo tax is awesome. Offering great services and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com