Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,301 Reviews)
Rating breakdown 87,301 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Helpful
on January 26, 2026
Posted by: Buford Asphalt
from NY
ease of use and up to date on tax changes which helped me this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always trust TurboTax
on January 26, 2026
Posted by: MeeVeeF3
from Baltimore, MD
I’m always happy with my choice in choosing turbo tax to do my taxes each year! Having the help I need when errors accrue is always a plus.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes taxes easy
on January 26, 2026
Posted by: Anonymous
from Casa Grande, AZ
Turbo tax made this year filing easy and the app was there whenever I needed assistance
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on January 26, 2026
Posted by: Ali and Chance
from SC
it was great. Was very easy to complete my tax return
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is quick and easy
on January 26, 2026
Posted by: Smileys taxes
from new york
the experience is fast and easy. its really good..
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Sweet muffins
from Missouri
Easy to use i use it every year the directions are great
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Room for Improvement and Clarity
on January 26, 2026
Posted by: Stststststst
from Indiana
Fine but it's unclear you have to pay for additionally stuff at the end. I saw an ad on TV that said you can file for free before 02/02. Also, there are a lot of questions that are asked at the end that kind of slow down the process. Ex: It says I got my taxes done in 45 mins, but then I spend another 15-20 mins answering questions. It's just a bit misleading.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Soulless, Spineless Capitalists.
on January 26, 2026
Posted by: BiteMe12345
from yo momma
You are bad people. The number of scams and popups on your website intended to trick people into paying for unnecessary upcharges is inhuman. Grow a soul.
Written by a customer while visiting turbotax.intuit.com