Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,301 Reviews)
Rating breakdown 87,301 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,248
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Surprised
on January 26, 2026
Posted by: Juan1704
from Texas
I was excited to use turbotax again and with a simple return the costs was zero. Surprised, next year I will use the IRS option for filing. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good service
on January 26, 2026
Posted by: Taxes 2025 year
from California
It was easy to understand wish I understood the loan better
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Sonji
on January 26, 2026
Posted by: Sonji Taxes 2025
from Ga
Great Job ! time limit was short than last year Taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is making e-file rejection difficult
on January 26, 2026
Posted by: Jo683
from Idaho
E-file keeps getting rejected because of an error and TurboTax will not show exactly what the error is and the description being sent is not making any sense so I am having trouble fixing the error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is convinient
on January 26, 2026
Posted by: qwsa
from Italy
goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 26, 2026
Posted by: Jack0929
from West Virginia
Great services.use them every year and will continue to use every year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Less then satified
on January 26, 2026
Posted by: Chribsgs
from Colorado
Made me pay a bunch of fees with no explanation or way to change
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on January 26, 2026
Posted by: CoJo31
from CA
Quick & Easy! Great Job!
Can't wait for my refunds.
Can't wait for my refunds.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com