Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,302 Reviews)
Rating breakdown 87,302 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 26, 2026
Posted by: T mann
from Colorado
I have used for several years, and it is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great!
on January 26, 2026
Posted by: Hebes69
from OR
This was easy to use and the process was very quick. I really liked how much of my info was pulled over from last year and how I coud pull up my income without filling in all of the boxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 26, 2026
Posted by: Tony000
from Nevada
Cool 😎 accurate time efficiency, performance is unique
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Surprised fee
on January 26, 2026
Posted by: NOwTurbo
from Georgia,GA
Couldn't upload my w2 had to manually enter it numerous of times. Also didn't appreciate the extra charge, when turbo tax claims it's free to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigate
on January 26, 2026
Posted by: Nthomas1
from Georgia
pretty simple to navigate but it should have a list of possible needed forms and items to have handy .
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY SIMPLE AND QUICK
on January 26, 2026
Posted by: JUSTLINDA81
from OH
It's very simple and quick
Anyone can do their return with Turbo Tax
Anyone can do their return with Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is quick for a reason.
on January 26, 2026
Posted by: CameronC4
from Indiana
turbo-tax is great because it is easy and fast, however; it sucks because they throw so many fees on top of you right at the end that are not disclosed till it is too late to check out another tax website and acureatly concider how much you have to spend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on January 26, 2026
Posted by: Daniel9874
from Sevierville tn
Very good and helpfull thanks for all you do for all
Response from turbotax.intuit.comBy TurboTax Care Team, March 10, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com