Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,302 Reviews)
Rating breakdown 87,302 reviews
5 Stars
64,850
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is fantastic
on January 26, 2026
Posted by: Jackie Hope
from New York
Very helpful and very cost worthy. I use turbo tax every year and they make filing taxes simple
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DISAPPOINTED IN THE CHARGES
on January 26, 2026
Posted by: JO1952
from PA
I DID NOT EXPECT TO PAY THEN ADDITIONAL MAX FEE...I THOUGHT IT WAS EITHER OR!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 26, 2026
Posted by: Kozmo7 1949
from TX
It was great! I've been with Turbo Tax since 2009
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Fantastic!!
on January 26, 2026
Posted by: Teenys taxes
from Melbourne, Fl
I love TurboTax. It is so easy to complete my taxes myself. I also love how there are experts available if I do need help. I will continue to use TurboTax in the future. Thank you for taking the stress out of the equation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 26, 2026
Posted by: Emilyrn
from UT
Easy to use. Fast. They help you every step of the way. I recommend to anyone filing taxes on their own for the first time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Free
on January 26, 2026
Posted by: jjjjjjbbn
from Oregon
I feel like a got cheated this year with all your fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy and fast!
on January 26, 2026
Posted by: Cel2026
from Texas
Very easy to file, and very helpful! The accuracy is spectacular along with the features and guidance it gives along the way
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy!
on January 26, 2026
Posted by: PMDrew24
from CA
Super easy to use and makes doing taxes a breeze. Thank you TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com