Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is so easy!
on January 27, 2026
Posted by: NinaSent
from Florida
The process is explained clearly and its super easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 27, 2026
Posted by: Anonymous
from utah
amazing customer service they helped me super fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great.
on January 27, 2026
Posted by: Lesa and Eric
from Alaska
I was talking with a representative named Julia and she was amazing and helped me out a lot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbotax is not right
on January 27, 2026
Posted by: SharonKing
from Noxapater, MS
tried to do free filing but could not. only let me do the deluxe filing. if filing is supposed to be free then charging is a scam.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Free
on January 27, 2026
Posted by: Whyme84
from Nevada
I was under the impression that this was a free self service program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year!
on January 27, 2026
Posted by: MShort4444
from TX
It makes my taxes so quick and easy! I will use it every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax
on January 27, 2026
Posted by: Taccora
from texas
found a way to make me pay for what was always free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 27, 2026
Posted by: Barker120
from New Jersey
The process was easy doing it myself and the questions were very easy to understand
Written by a customer while visiting turbotax.intuit.com