Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,304 Reviews)
Rating breakdown 87,304 reviews
5 Stars
64,852
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome and easy to use
on January 26, 2026
Posted by: Alberta0090
from Pennsylvania
Great experience with this tax provider and it also helps you along the way to gather your information and enter it with ease.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tiera is an absolute expert.
on January 26, 2026
Posted by: First time for help
from Texas
Tiera was awesome and her knowledge of the product was impressive.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is Awesome
on January 26, 2026
Posted by: Eggoins23
from South Carolina
Really enjoyed taking on this responsibility of filing my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Estimated taxes
on January 26, 2026
Posted by: Scuba84
from TN
Easy to use overall. The only issue I ran into was finding where to enter the estimate taxes that I paid in last year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
used to be awesome
on January 26, 2026
Posted by: zelrose
from Ohio
Used turbo tx for over 15 years this as the worst time I have had. not user friendly at all.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i want to pay $49 like advertised
on January 26, 2026
Posted by: WyoAlo
from wyoming
"sped only $49" yeah i think i have always paid more than that but $129 is a joke. i have been loyal but next year i will not be using turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is simply and easy
on January 26, 2026
Posted by: Conn1930
from Oklahoma
Turbo Tax was simple and easy to use. I do not have many unusual deductions or things to account for on my return. This took me less then 30 min to complete and I was able to use stored information from the previous year when I filed. Thank you for making this simple and easy to do.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax good
on January 26, 2026
Posted by: okqr
from NC
Program is easy to use and covers all income and deductions. Been using Turbo Tax for 10 or more years
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com