Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,304 Reviews)
Open Ratings Snapshot
Rating breakdown 87,304 reviews
5 Stars
64,852
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Quick and Easy
on January 26, 2026
Posted by: Chris7980
from Oregon
Did not need an expert, everything was easy to understand
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on January 26, 2026
Posted by: Tony Powerz
from Texas
Ive been using Turbo Tax for many years. 2026 was quicker and easier than ever before. I believe everyone who is capable should try. Saves time and money and you are responsible for your own info which instead of some random tax preparer.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
na
on January 26, 2026
Posted by: Nene green
from 2000 grimmett drive, 1812
it was easy and wasn't hard at all to do weather you doing it along
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
OUTSTANDING TAX SERVICE
on January 26, 2026
Posted by: Sailor Billy
from TEXAS
Excellent and EASY!
I have used Turbo tax for 10 years, its AWESOME!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome!
on January 26, 2026
Posted by: Niki2026
from NC
I've been using TurboTax for years. I always appreciate how easy and quick it is to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax tax filling
on January 26, 2026
Posted by: popeyed
from CA
Perfect assistance could not ask for a simpler and cheaper process.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 26, 2026
Posted by: Kathy2910
from Texas, TX
I filed with Turbo Tax for many years. I love the software.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
This was great
on January 26, 2026
Posted by: Stepp01
from Ohio
Good experience wouldn't change nothing at all. I love this place. Really easy
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 10, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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