Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good
on January 26, 2026
Posted by: Connie Leigh
from sc
This was easy to use until you required me to type this review with enough characters.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 26, 2026
Posted by: eviemama86gh
from michigan
the app is pretty easy to use on a laptop the android app is annoying as crap.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Anonymous
from Ohio
Eacy to use great the system is easy to use love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very good
on January 26, 2026
Posted by: Tengajang
from Nebraska
It's was very easy to get your taxes done with turbo txàx.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX WAS FAST AND EASY
on January 26, 2026
Posted by: MARTY923
from NEW YORK
Turbo tax made it easy to file and were helpful with reviewing anything that may need to be fixed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10/10 Recommend
on January 26, 2026
Posted by: carny15
from OH
Taxes are always stressful but Turbo Tax gives me the confidence I need to do my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Now using every year: My go to.
on January 26, 2026
Posted by: Queenie1023
from West Virginia
I have been using Turbo Tax for the last several years and I am very happy.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy enough!
on January 26, 2026
Posted by: Kchag
from ME
Turbotax makes it easy -- I would argue that it's a bit expesnive for what it is
Written by a customer while visiting turbotax.intuit.com