Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on January 26, 2026
Posted by: Shanna52
from IL
Wonderful, easy, hassle-free. I would recommend this app for anyone with only one or two W2s.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 26, 2026
Posted by: Ginger28
from Maryland
I love using Turbo Tax and recommend to co-workers and friends!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 26, 2026
Posted by: Jonesy00
from OH
Easy to use, helpful. I have used turbo tax since I was 15
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on January 26, 2026
Posted by: AnnaH36
from North Carolina, NC
It’s always straight forward. I recommend to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Exorbitant fees
on January 26, 2026
Posted by: Annoyed Kim
from AZ
Always lists as free then ends up charging me multiple fees. False advertising and misrepresentation of fees. The service is fine but they charge for everything it's 100% never free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Changed
on January 26, 2026
Posted by: ARiv25
from Kentucky
Easy to do but almost not worth the price, you do the work and the charge you quite a bit, might as well just bring it in and let someone else do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Fast
on January 26, 2026
Posted by: Patriot Jane
from Florida
Very fast and easy! I will use it every year from here on out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Such a great service/product
on January 26, 2026
Posted by: QueenMary64
from 22 GRANADA DR
Turbo Tax makes everything easy for me - does not let me miss anything Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 9, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com