Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
GREAT!
on January 27, 2026
Posted by: Anonymous
from Idaho
I have used turbotax for many years and it has never let me down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy and alsome
on January 27, 2026
Posted by: Taxes2K25
from rock hill, sc
i love it it was easy to use and it was worth the price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on January 27, 2026
Posted by: Demrickw
from Washington
Turbo Tax is easy to use and accurate. Enjoyed using it and will be using it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Torbo Tax Marketing
on January 27, 2026
Posted by: bkent36
from Florida
I have used turbo tax for awhile now and it is getting worse when you select no on a upgrade go to the next page select no again on the same thing just to do it 2 more times before you get to the end. If we want the upgrade we will select it first time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Excellent
on January 27, 2026
Posted by: mynickname21
from Arizona
Turbo Tax is very accurate, gets you all the tax credits you qualify for and is super user friendly. There is a side bar that helps review and clarify topics as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Maknes
from oh
nice and easy and fast, made life easier doing them from home
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed Returning User
on January 27, 2026
Posted by: Kim M D
from Ohio
I have used Intuit Turbox Tax for many years. This is the first time that I have EVER be dissatisfied with the product. It took me 4 days to file a simple tax return. I had to keep trying to figure out how I ended up in Expert Assist Delux mode and then trying to figure out how to get out was even more of a challenge and other features within the site gave me issues. Also, I understand that Turbox Tax needs to make money, but some of fees can be a bit much. I spent $128 dollars in fees just to file a $340 tax return. That's ridiculous! I know there is a "free" version but is it truly free? Now I see why the IRS is trying to make a way for tax filers to file direct in more states instead of using products like Turbo Tax. Hopefully, next year will be better. Once upon a time I highly recommended Turbo Tax to many people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It's okay
on January 27, 2026
Posted by: Mnew890978654
from Kentucky
Some of the guidance is confusing and it seems to route you through the same steps multiple times. Also, the free filing option is deceiving as most tax situations don't qualify. Overall, got the job done but needs some improvement.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com