Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Total scam horrible company.
on January 26, 2026
Posted by: oregon118283
from Oregon
Hot garbage, predatory and full of lies. Free version, paid $128 to file. These people need sued.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on January 26, 2026
Posted by: Courtmac45
from Slidell Louisiana
Turbo tax is a great thing to use especially filing your taxes. They are very helpful and everything else.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great and helpful
on January 26, 2026
Posted by: Owen72
from Bartlesville, Ok.
Its a great place to get your taxes done and help when you need it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 26, 2026
Posted by: Gill410
from Texas
Great service for taxes. Will continue to use for taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy to Use.
on January 26, 2026
Posted by: TBailey8506
from Oklahoma
I only needed guidance on how to enter my form for tuition
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy
on January 26, 2026
Posted by: Staci521
from Meridian, MS
Turbo Tax makes filing taxes easy and less stressful.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Direct deposit taxes
on January 26, 2026
Posted by: Les idaho
from idaho
With standard deduction it is easy to use, but seems like new fees each year. I dont remember paying a fee to a finance institution for direct deposit.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 26, 2026
Posted by: Hals12345
from Michigan
Turbotax was helpful and gave me good ideas and i liked it
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com