Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love TurboTax!
on January 26, 2026
Posted by: HeatherrrW
from Louisa, Virginia
I have used TurboTax for years and will continue to use for the years to come!
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good title.
on January 26, 2026
Posted by: Brad150
from KY
One item I ran into was leading zeros on EIN. If an EIN on a W2 is only six digits, maybe your software should alert the user or auto correct it. Otherwise, everything was great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Features
on January 26, 2026
Posted by: Altaxretun
from Tx
Would like to know how to do the tax return for free
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 26, 2026
Posted by: bruceshe
from nj
i always have easy and good experiences with turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 26, 2026
Posted by: kay6211
from nevada
simple, very easy application was simple to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 26, 2026
Posted by: LisaV3
from Texas
Easy guidance, quick and efficient to use.
I’ve been using TurboTax for many years.
I’ve been using TurboTax for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too many fees
on January 26, 2026
Posted by: AngelD1991
from Ohio
Turbo tax is easy to use that’s why I have returned for many years but they took over $500 out of my return this years for filing & processing fees & whatever other dumb fees. I will not return next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on January 26, 2026
Posted by: Kevin Dick
from Indiana
It’s was ok. Asking all the questions at the end is annoying and rude. I am not someone to give teviews
Written by a customer while visiting turbotax.intuit.com