Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is my Go To
on January 26, 2026
Posted by: Nomadslife
from Georgia
Quick and easy, how I like it. The first thought after I finished was “Wow I can’t believe I used to pay $300 for someone ELSE to do my taxes”
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OK
on January 26, 2026
Posted by: MACappy
from FL
Little late on some info like retirement and pensions
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rating Turbotax
on January 26, 2026
Posted by: lawrfoster
from Delaware
Once 1099 section was available I finished in about two hours.
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 26, 2026
Posted by: nicoletoyc
from wisconsin
east to use didn't need help you can all your information
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 26, 2026
Posted by: Meredith Naha
from Georgia
Always easy to use and saves time and money love it
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Boooooooo
on January 26, 2026
Posted by: Bleh1234
from Indiana
Kept trying to make me pay for more and more. Requires payment I doing anything other than basic W-2 info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is easy and efficient.. and help easy!
on January 26, 2026
Posted by: M dot
from North Carolina
Easy and effective. And help is prompt and easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 26, 2026
Posted by: JENNIFERMP25
from TEXAS
EASY ACCURTE, HELPFUL AND IT HELPS ME UNDERSTAND EVERYTHING
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com