Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Expensive
on January 26, 2026
Posted by: RynKen00
from Kansas
My tax return seemed simple to me, but I had to upgrade to deluxe to have it filed this year. The extra features didn't seem to come into play at all in spite of how much more complicated my taxes have allegedly become. It was only a costly requirement to file them after everything was done the same as every previous year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was simple clean and clear
on January 26, 2026
Posted by: flicka50
from Ohio
I did not engage in one of your agents, I found this year to be a very good experience -- no issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo I have been using since 2016
on January 26, 2026
Posted by: JessMer8
from New Britain, CT
It's easy and I love the guidance. I will continue to use turbo
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quality
on January 26, 2026
Posted by: Ashbone1972
from Alabama
Turbo tax makes it all so easy. Their explanations for the different tax breaks and whatnot are always helpful and make for a seamless experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Found more funds!
on January 26, 2026
Posted by: gingerlove26
from Vermont
I have always used the competitors for filing my taxes. This year, I decided to compare between Turbo and the other. I ended up getting back more. I revisited the competitor and there was one question that I was not asked which could have cost me additional funds.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 26, 2026
Posted by: Elynn1
from KS
Makes taxes so easy! I'm 90 and need this guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is reliable
on January 26, 2026
Posted by: GSW5
from Ohio
Turbotax makes it easy for me to file and if I need assistance is always a click away I’ve been filing with turbo tax for many years and plan on continuing in the years to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great way to do your taxes
on January 26, 2026
Posted by: TShawn84
from Georgia
I use Turbotax every year an i couldn't be more satisfied with this company.
Written by a customer while visiting turbotax.intuit.com