Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Do it right
on January 27, 2026
Posted by: Mandarue
from WA
TurboTax is a very simple yet efficient way to file your taxes that has been or go to way for filing for years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is TurboFEEs
on January 27, 2026
Posted by: Avg Employee
from CT
Too many little fees makes it not worth it anymore. There are equally good services out there with less fees. Its a fee to file everything, a fee to get your refund deposited, a fee to use your refund, it seems predatory. Good tax preparing software but be prepared to overpay for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy and Pleasant filing
on January 27, 2026
Posted by: Stormyiscoming
from Washington
I have been using Turbo Tax for over 12 years, the are accurate, easy and explain everything. I never fear tax season thanks to Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was. Made easy
on January 27, 2026
Posted by: Pamela1025
from Florida
I did not speak to an expert so this does not apply to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Offer more Indiv. services for a non guar. program
on January 27, 2026
Posted by: Kyrah20
from Oklahoma
It was cool, easy to manage. I do not appreciate how I am forced to write a review before submission. Thank you for your assistance with Tax document.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on January 27, 2026
Posted by: HRHawaii
from Hawaii
Had to get help due to a glitch in reading my W2's. The expert was so patient and helpful and we were able to get it worked out. Made it easy to file taxes from home and not go into a tax preparing with all my docs.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on January 27, 2026
Posted by: GG180
from AZ
Always trying to persuade you to upgrade and then sneak in hidden fees and makes it hard to take them off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboFees
on January 27, 2026
Posted by: AJV12D
from Florida, FL
TurboTax always makes filing easy but the additional fees tacked on at the end seem to get a little sneakier each year. I understand this is a business and a needed service but its just disappointing that the payment option defaults to pay with your return for an additional $40 and that depositing into your current bank costs another $35 on top of that which is stated after you agree to the price on the previous page.
Written by a customer while visiting turbotax.intuit.com