Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbotax is awesome
on January 25, 2026
Posted by: tori23kita
from jessup, pa
it was quick and easy to navigate and helped me find the credits that i didn't know that i was eligible.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FORCED TO PAY FEES
on January 25, 2026
Posted by: Lost customer 2026
from Texas
Forced to pay upgrade fee for fake reason ( Medicare ) I’m not even 50!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 25, 2026
Posted by: Anonymous
from 3105 GATEWAY ST APT 162
Great and Quick service! The Best. I was able to download my W2 fast.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY AS GUIDED
on January 25, 2026
Posted by: BOBBIE G TAYLOR
from SC
EASY TO MONEUVER AND FILING WAS EASY WILL BE SURE TO REFER TO FRIENDS
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great
on January 25, 2026
Posted by: Windygirl_1
from Pa
It was easy and quick! Easy to work through and get my taxes done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i'll switch next year
on January 25, 2026
Posted by: BUTTER BANDITO
from UT
my tax return is very small they take too much money out to file and use your taxes to pay to file. rediculously sad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is olay
on January 25, 2026
Posted by: DTurbotaxtimeB
from Kentucky
It is great and cheaper than an actual person doing your taxes but it needs to guide you better than don’t have a free version if you’re just going to make us pay for it anyway
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so nice to use. I used it for years.
on January 25, 2026
Posted by: Hondo1950
from Oklahoma
Did not engage with a representative. The program is so easy to use.
Written by a customer while visiting turbotax.intuit.com