Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on January 25, 2026
Posted by: JeannieT4
from Colorado
Works well for me as I have a very simple return. It is fast and easy to follow. I have used TT for years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Simple & Awesome
on January 25, 2026
Posted by: MijoTrez
from Utah
Any words or tasks were explained and simplified during tax fill out.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Easy but expensive!!!
on January 25, 2026
Posted by: PantherGirl78
from Florida
Fees should only be charged if you make over a certain amount...I only got back $208 and half of that went to fees...that's ridiculous!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is awsome
on January 25, 2026
Posted by: italianprincess8
from Florida
they helped me alot on my taxes and got me what I needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great!
on January 25, 2026
Posted by: LNW27
from VA
This is a great online tool. I have been a loyal user for several years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 25, 2026
Posted by: Ribble3
from 1514 1st St SW
Fast and easy good price and another of information to help you out
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 25, 2026
Posted by: Jay 2011
from Ohio
I found it so easy to follow. It walks you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 25, 2026
Posted by: JMookie13
from California
It was manageable , a bit confusing but I pushed through with the help of turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com