Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on January 25, 2026
Posted by: mscryerx5
from OK
It was a means to get my taxes. It is advertised as free but never is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
SLOWER THAN SLOW
on January 25, 2026
Posted by: Irritated and annoyed
from CA
I wish I could give 0 stars. This is the slowest website I have ever used in my life. What should have taken me about an hour instead took me THREE HOURS. I kept having to refresh the page, log out and log back in, etc. The pages constantly just kept loading and loading and loading and never actually loading. Absolutely terrible experience and I will not use this platform again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a class apart
on January 25, 2026
Posted by: Pksk
from TX
I was able to file my taxes seamlessly in my first attempt
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 25, 2026
Posted by: ToneshaC
from TN
I was actually surprised this time around doing my taxes on my own help was god
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it, fast and very easy
on January 25, 2026
Posted by: maggie3378
from AZ
I have been struggling to do taxes and with this website it showed me how fast and easy it is … I am in love wif the service and will definitely use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 25, 2026
Posted by: Jules0309
from California
I’ve been using Turbo Tax for many years. I recommend it to all!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's awesome
on January 25, 2026
Posted by: Awesome Jean
from Florida
It's was kind of difficult, but accurate . I would highly recommend it to anyone..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax!
on January 25, 2026
Posted by: ericaa44
from Washington, WA
Love using TurboTax! Easy and convenient. Never had any issues and been filing this way for years! Thank you TurboTax!
Written by a customer while visiting turbotax.intuit.com