Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
inaccurate pricing advertising
on January 25, 2026
Posted by: mitzyg
from California
I've used TurboTax for many years. This year and last year, they have been putting in more hidden fees that you're unable to see until the very last moment of signing. advertised as $39 when in actuality it was over $150
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is always reliable
on January 25, 2026
Posted by: queenb053123
from ca
always such a great experience every year with turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on January 25, 2026
Posted by: Hoyla
from Texas
Great system to do your tax returns. I will recommend it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very easy
on January 25, 2026
Posted by: Completed very easy
from NC
Very easy and helpful. Will use again for all members of family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is just okay.
on January 25, 2026
Posted by: Doesntxevenxgoxhere
from Ohio
Too many tax scenarios where TurboTax does not provide info information to make a quick determination if you need to input any data value. Still never heard back from TurboTax leadership after sending them a formal letter. For e-filing rather straightforward if your taxes return will be basic with no complexities, otherwise see a tax professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 25, 2026
Posted by: SlimTreal37
from La
It was fast and easy thanks turbo tax very much appreciated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
a cheaper price for a long-time customer.
on January 25, 2026
Posted by: Queen RareClass
from NC
I think there should have been a cheaper price for a long-time customer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 25, 2026
Posted by: KatieR13
from Missouri
Quick and easy! I love that I don't have to leave my house to file my taxes!
Written by a customer while visiting turbotax.intuit.com