Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(77,392 Reviews)
Rating breakdown 77,392 reviews
5 Stars
58,023
4 Stars
8,416
3 Stars
3,667
2 Stars
2,277
1 Star
5,009
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Con artist thieves
on January 25, 2026
Posted by: Cr oo k
from IL
F ucking rip off expensive for a simple return con artist thieves never using this again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ZIP files suck
on January 25, 2026
Posted by: Richard the Tax Man
from New York
My issue was in retrieving my 2024 return. It’s now formatted as a ZIP file when previously it was always a PDF document. I made several attempts to download the ZIP file and when I tried to open it I got a message saying the file was empty. Very disappointing. Why the change to a ZIP file?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a joke
on January 25, 2026
Posted by: Viktor42
from 15 Hollywood ave
My estimated refund was 1,100 over what i actually got got my hope up for nothing then they charge me 128$ to file my taxes should've went anywhere else
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS EASY TO USE
on January 25, 2026
Posted by: Anonymous
from MA
turbo tax is user friendly but the cost to use is a bit pricey. I think the cost should be in line with a person's total income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on January 25, 2026
Posted by: Gdub59
from Mississippi
This tax software is easy to use with all of the helpful hints and step by step guides.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy, super fast, A+ product
on January 25, 2026
Posted by: CStew1
from PA
Super easy, super fast, been using it for at least 10 years now. Would highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 25, 2026
Posted by: Lil Ant2
from Missouri
I’ve been using TurboTax for the past two years and I am satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is aweome!
on January 25, 2026
Posted by: Anonymous
from fl
Easy to use. Easy to follow. I did not need to chat with an agent.
Written by a customer while visiting turbotax.intuit.com