Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to navigate
on January 25, 2026
Posted by: Aries0103
from Texas
My tax returns have always being done by another person. I wanted to save some money, but was unsure on filing myself because but Turbo Tax made it so easy for my to file. Clarification was given through all the process.Thanks Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 25, 2026
Posted by: ESPINALS1
from NEW YORK
AMAZING WEBSITE EASY TO USE AND GREAT AND EFFICENT SERVICE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program
on January 25, 2026
Posted by: fawdyjets
from new york
very easy to use and explained everything to me every step of the way
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on January 25, 2026
Posted by: Stace696969
from N.Y
Very Easy . Every time I had a question TT was right there to answer, Made doing my taxes fun and easy!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this product!!
on January 25, 2026
Posted by: Bruce1818
from Louisiana
I love how easy it is to file. It walks you through everything you need.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Way To Do Your Own Taxes
on January 25, 2026
Posted by: CandiFL
from Florida
This is my second year using the automated system....and while I had more items to include this year.....the system was great overall.....Time efficient....Easy to understand....A great use of my time and resources available to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and pretty easy
on January 25, 2026
Posted by: Scooter6957
from Michigan
I've used Turbo Tax for years now and it's always been real easy to get the job done. Right now it's cold and snowing outside but I'm staying warm because I did my taxes with a hot cup of coffee in my hand and a space heater by my feet!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is bait and switch on their cost
on January 25, 2026
Posted by: heated customer
from oklahoma
We made less than $75,000 married filing jointly, yet your software forced me to pay for an upgrade due to medicaid form 8959. This form is needed if you make over $250,000, i double checked box 5 on all incomes yet it would not let me continue without upgrading and paying $88. This seems like a new bait and switch tactic like turbotax used several years ago while deciving people to upgrade when they didnt need to.
Written by a customer while visiting turbotax.intuit.com