Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love it
on January 25, 2026
Posted by: martin tax time
from michigan
super easy and fast. Was absolutely a breeze to use and feel safe with this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Predatory and Shameful
on January 25, 2026
Posted by: BillBillBill123
from Massachusetts
You are predatory and misleading. The entire process is designed to frustrate and push people towards paying for useless upgrades. You should be ashamed of yourselves.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden Fees Beware
on January 25, 2026
Posted by: Over Hidden Fees
from North Carolina
I've been using Turbo Tax for years. I've never had to pay to pay with my return before. I'm already paying them for the use of their software to file taxes we HAVE to legally do. Only to get to the end and find out to use my refund money I have to pay THEM $40 dollars to USE my money. I'm sure there will be people that say well don't use it... I went to other tax services and they are all doing it now! Ridiculous! The program it self is easy to use as always which is why I gave it a 3 star.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 25, 2026
Posted by: Noahie
from Virginia
TurboTax is awesome they're really good app and they help you file your taxes easy and simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on January 25, 2026
Posted by: TinaOJ
from Georgia
I have been using turbotax for many years and it has always been reliable!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow directions
on January 25, 2026
Posted by: Brothergrim
from Virginia
Simple easy to follow instructions. Helpful suggestions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THANK YOU SO MUCH!
on January 25, 2026
Posted by: MARKPM24
from MI
EASY TO USE WITH HELPFUL TIPS ALONG THE JOURNEY OF FILING TAXES
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome for beginners
on January 25, 2026
Posted by: sunshineDA90
from florida
I have never done taxes before, this was my first year trying them on my own. I really liked how I was guided through this process using turbotax. It wasn't as complicated as i assumed it was before i started.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com