Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Use TurboTax every year.
on January 28, 2026
Posted by: Chriscore8four
from Arizona
Great service, fast and easy to understand, customer service is with you every step of the way.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience
on January 28, 2026
Posted by: Dr Aguilar
from Texas
This year it didn't ask me redundant questions and easily took my information and guided me to the exact goal: Filing my taxes for a quick and easy refund.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax's made simplier
on January 28, 2026
Posted by: Bleav
from Arizona
The AI generated tips are super helpful, helps me find where I need to look and just walks me step by step through the whole process.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive Hidden Fees
on January 28, 2026
Posted by: DCM1980
from ohio
EXPENSIVE for a simple return that they claimed i HAD to upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
stagaring
on January 28, 2026
Posted by: Yosela
from ny
you are to much of a pusheee salesman. I wrote you in the beginning that I don't need max (I have a very simple litte income,) and you shove it under my nose again & again. You are making me to go next time to a tax return filer & pay him even $200 to do it & not nudge me the whole time.
And don't say that turbo is free! it is not!!! the charges are getting born as you go
And don't say that turbo is free! it is not!!! the charges are getting born as you go
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 27, 2026
Posted by: Anonymous
from Georgia GA
Turbo Tax is an awesome software! I will recommend it to all my friends!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 27, 2026
Posted by: LIBBYY16
from Arizona
It was self explanatory and easy to navigate for my first time doing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesoy
on January 27, 2026
Posted by: Nana04242019
from 78721
My experience with TurboTax was that it was pretty easy and it only took me about 30 minutes into my taxes. They’re very firm and easy app.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com