Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
RIP OFF !!!!!
on January 24, 2026
Posted by: unhappy customer09
from Pennsylvania
This was such a rip off. I am only 18 filing for the first time. My return was only a little over $200. Turbo Tax still charged me $139 for all services and then another $39 for filing direct deposit leaving me with nothing. I am so upset and won't be using this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
makes poor people upgrade
on January 24, 2026
Posted by: masnort
from AP
made me upgrade to premium when i make less than 30,000 a year in the army
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 24, 2026
Posted by: KORMAR
from Washington
Thank you for a great experience. We use your program every year, and always feel well taken care of.
Thank you for making it user friendly and safe!
Thank you for making it user friendly and safe!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Tivios23
from Minnesota
It's good and easy to use price its good and many plans to chose from
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fix the pricing transparency.
on January 24, 2026
Posted by: Anonymous
from Texas
Overall a great product. The gripe I have is with all the hidden fees at the end. Just put those up front, no reason to hide them until the end of the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Azya24
from Tennessee
Turbo tax was great! Definitely recommend it to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Mo mo money
from 2754 Native Oak Dr, Apt. 138
Cool awesome thanks always cool to file online in of paper instead of paper.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Takes all ur money
on January 24, 2026
Posted by: This is a sham
from Ga
Took more than half of my refund and took forever …………………..
Written by a customer while visiting turbotax.intuit.com