Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,910 Reviews)
Rating breakdown 76,910 reviews
5 Stars
57,648
4 Stars
8,369
3 Stars
3,650
2 Stars
2,261
1 Star
4,982
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax
on January 24, 2026
Posted by: CoryWestfall
from Missouri
Price costs to much for do it yourself . It needs to be cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on January 24, 2026
Posted by: akia26
from ms
easy to understand, follow and use. been using it for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Scam tactics
on January 24, 2026
Posted by: Aggravated1111111
from La
The 2 stars is because of the fee for no reason. I understand the fee for the federal overtime box. However, this was not the case for state. I should not have been charged for state. I would like a refund of 39 dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unjust cost
on January 24, 2026
Posted by: why cost
from florida
the fees charged where hidden and added to end. It stated to pay with refund, $40 but at the end it added the $40 and added a $35 fee with the $49. Charging $124 for the work done all through me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 24, 2026
Posted by: Stoveman67
from Michigan
Very easy to use and very helpful tools to file. Never have to go anywhere get your taxes done now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Experience for simple tax situation
on January 24, 2026
Posted by: Adam_Toast
from Connecticut
Very good User Interface with a lot of information on the sides to help. Have been using turbo tax for a few years now, and it becomes better and better each year cause it can carry your information over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok for what it's worth I guess
on January 24, 2026
Posted by: Turbo Tax User since 2014
from tx
Turbo Tax used to be pretty cheap, but seems like it has tripled in price over the past few years. The product is the same though...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First tax
on January 24, 2026
Posted by: Michael2006
from Illinois
Great was easy to use for someone that was doing for the first time
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com