Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Bfreeman1
from Wilmington NC
Great experience.. the experience was great and this was my first time using TurboTax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not safe
on January 28, 2026
Posted by: Delrise87
from Georgia
Turbo tax doesn’t get the most money back and I keep getting emails saying that my account is hacked. The app or site is not safe
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and thorough
on January 28, 2026
Posted by: Joe325
from Tx
Quick and easy didn’t take long at all would highly recommend
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on January 28, 2026
Posted by: Unicornpoop
from Nevada
Easy with lots of extra information to explain the big beautiful bill.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 28, 2026
Posted by: NoLiberalsWelcome
from Texas
Easy and loved using their service, very smooth filing.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
GR tff
on January 28, 2026
Posted by: Jeremyb90
from Tennessee
G7yo truck and hdbshd for gdhxbfy Chevy d7xrn fhdu
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No fuss filing
on January 28, 2026
Posted by: Myclaire
from Georgia
Turbotax gives me the ease of preparing my taxes without giving me a headache. The software is easy to use & if I need assistance help is easily accessible to me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
this was confusing and frustrating.
on January 28, 2026
Posted by: mauriceevans35
from Nevada
It was confusing and Credit Karma will not allow me to use my phone number.
Written by a customer while visiting turbotax.intuit.com