Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awsome
on January 24, 2026
Posted by: ellyyy
from florida
i have used turbo tax for years and i love it. it is my go to
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 24, 2026
Posted by: beckrs7
from NY
Turbo Tax makes filing taxes easy and fast. I recommend Turbo Tax to my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 24, 2026
Posted by: Lupilla
from Oregon
Turbo Tax is a friendly program that takes you step by step guiding you and making sure you understand each question as it is asked. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
grat
on January 24, 2026
Posted by: tax1992
from FL
awesome and easy to use. cheap too. i use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Excellent
on January 24, 2026
Posted by: Crystal202632
from MD
I've used Turbo Tax since I've had my first job and it has been quite the experience; no issues or concerns, when filling out all the information. It's quick , fast , efficient , and anytime I need help assistance is present. And the ability to import the information makes it easier because I know the information is correct and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
x
on January 24, 2026
Posted by: 111y
from AZ
Using TurboTax this year was straightforward and surprisingly smooth. When I needed my AGI, the guidance walked me step‑by‑step to the IRS transcript page, making the process easy to follow. Once I pulled my 2024 Return Transcript, TurboTax matched everything quickly and let me finish filing without stress. The layout is clean, the instructions are clear, and the whole experience felt efficient and user‑friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deluxe should be an option
on January 24, 2026
Posted by: LaniM987
from Fresno, Ca
Filing was quick but I was charged for tax deluxe when I did the filing by myself and couldn't opt out the deluxe option. An extra charge for something I never needed is unacceptable. will probably look into filing elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax2025
on January 24, 2026
Posted by: Anonymous
from California
The features are easily to use not complicated at all, also like that it doubles checks the documents before submitting.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com