Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Smh
on January 24, 2026
Posted by: Tampico89
from South Carolina
They have to many hidden fees and they are o high and won’t let you proceed without paying them for the hidden fees and said that I could file for free but that was far from the truth
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 24, 2026
Posted by: Little Landis
from 427 Sumpter Str.
Accuracy was good, it was compatible , the features to explain as you go where very helpful, go back feature helpful, it interfaced with my computer with no problems. Simple clear guidance at each step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on January 24, 2026
Posted by: Ashlyn26
from SC
The guidance throughout my experience was amazing and it made it incredibly easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on January 24, 2026
Posted by: JMC7691
from massachusetta
Very easy filing,it mad it very easy for a first timer
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on January 24, 2026
Posted by: splitenz63
from Idaho
Easy to use, appreciate that, Guided, makes it simple.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rock
on January 24, 2026
Posted by: JaylaBoo22
from Florida
Easy to use, ive used it for years always a pleasant experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 24, 2026
Posted by: 01Steph45
from PA
Always fast and always reliable. The features are nice as it helps to provide accuracy. Guides you along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 24, 2026
Posted by: kolep
from illinois
the experience i had with turbo tax was great some questions new on here confused me a little but hopefully everything turns out correct that i did on my own. was a little pricey to get help from an expert.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com