Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
unjust cost
on January 24, 2026
Posted by: why cost
from florida
the fees charged where hidden and added to end. It stated to pay with refund, $40 but at the end it added the $40 and added a $35 fee with the $49. Charging $124 for the work done all through me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on January 24, 2026
Posted by: Stoveman67
from Michigan
Very easy to use and very helpful tools to file. Never have to go anywhere get your taxes done now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Experience for simple tax situation
on January 24, 2026
Posted by: Adam_Toast
from Connecticut
Very good User Interface with a lot of information on the sides to help. Have been using turbo tax for a few years now, and it becomes better and better each year cause it can carry your information over.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok for what it's worth I guess
on January 24, 2026
Posted by: Turbo Tax User since 2014
from tx
Turbo Tax used to be pretty cheap, but seems like it has tripled in price over the past few years. The product is the same though...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First tax
on January 24, 2026
Posted by: Michael2006
from Illinois
Great was easy to use for someone that was doing for the first time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on January 24, 2026
Posted by: 877266363
from Vermont
Thought my taxes were done a month ago come to find out they charge me but never even filed my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on January 24, 2026
Posted by: dar6106
from Washington
I've been using Turbo Tax for years. It's easy and the program guides me through the process so there are no mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 24, 2026
Posted by: BlessedNene
from Texas
My expiration with TurboTax was amazing. It was a very fast process with accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com