Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is very easy tu use
on January 24, 2026
Posted by: Carlos14sh
from IL
Was very easy to use, everithing was easy to fill and get very fast my tax declaration.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 24, 2026
Posted by: BrittBritt8
from South Carolina
Very easy to file and took exactly 33 minutes. If you need help you can get assistance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Josh2448
from Florida
Very simple and fast to use. I really enjoyed using Turbo Tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fees to high for self serve
on January 24, 2026
Posted by: Noodles278
from Co
Fees to high doe me doing myself nothing free or low about using them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useiteveryyear
on January 24, 2026
Posted by: Lena0620
from Texas
They make it very easy to do my taxes on my own. They find every deduction possible.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its easy and accurate
on January 24, 2026
Posted by: K0904
from TN
LOVED IT, EASY TO FOLLOW AND GOT MONEY QUICKY BY E FILE
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty easy
on January 24, 2026
Posted by: MochiOwner
from California
Much like the standalone application, I was hesitant to use the online version. But, I know feel the interface and security is good. The online version a some security features which is comforting.
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
graet sofware
on January 24, 2026
Posted by: taylorkrist
from ca
easy to use. quick, safely stores you info from the year before
Response from turbotax.intuit.comBy TurboTax Care Team, February 18, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com