Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,305 Reviews)
Rating breakdown 87,305 reviews
5 Stars
64,853
4 Stars
9,600
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
ripoff
on January 24, 2026
Posted by: dan223323
from scranton pa
easy yes, ripoff 100% too much fees that arent disclosed until the end, then at that point you did all the work so you midas well just use them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 24, 2026
Posted by: Seth81727
from WV
Good easy and quick tax service. Fees are excessive though
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on January 24, 2026
Posted by: DaeWiggs
from Virginia
I enjoyed my experience. It was an easy process and lovely.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: yaya202524
from Texas
My experience was good. Very easy to add information.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 24, 2026
Posted by: Drew53
from Michigan
Turbo tax was unbelievably easy to use and super helpful!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
System was easy to use
on January 24, 2026
Posted by: ChiefKarma
from Texas
System was easy to use and quick. Loved it! Why isn't the IRS offering this free?
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Third year using Turbo Tax and I Love it
on January 24, 2026
Posted by: MeMe Dee
from Tennessee
Had to get one of the representatives to help me because I needed to correct a mistake and got to talk to Ollie. She was the best because I was very upset. Thanks Ollie in Florida
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on January 24, 2026
Posted by: WANTTOBE TROUT
from california
Eseay eseay esy ezzy essy thank you for helping me out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com