Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
False advertisement
on January 28, 2026
Posted by: Anonymous
from 987 Iowa Ave Apt D
They said 0$ fee but I still ended up paying more thsn half my taxes to file
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taysha is good
on January 28, 2026
Posted by: Taysha33
from Hempstead, NY
I love everything about it, tells me everything I need to know.
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a good experience with TurboTax years
on January 28, 2026
Posted by: Shey1023
from Ky
I have always had a good experience with TurboTax throughout the years that I have used them no complaints
Response from turbotax.intuit.comBy TurboTax Care Team, February 26, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very convenient
on January 28, 2026
Posted by: Anonymous
from California
It’s very helpful and I can do it at home, no hassle
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Job
on January 28, 2026
Posted by: Babar91
from Kentucky
Very self explanatory! I had a little mix up and confusion but nothing y’all couldn’t help me with! Thank you and thank you!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS AMAZING
on January 28, 2026
Posted by: Anonymous
from Washington
THIS WAS EASY TO COMPLETE AND WILL USE AGAIN NEXT YEAR
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My favorite way to file taxes
on January 28, 2026
Posted by: Eileenykins1010
from NH
TurboTax has been my go-to for many many years to file my taxes. It is set up to be user friendly and has a great ease of access to get your taxes filed quickly and efficiently.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE TURBO
on January 28, 2026
Posted by: CTK808
from Hawaii
Very much pleased, guidance was impeccable. Accurate on filings and very helpful.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com