Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Was 0 star but 3 stars after turbotax free
on January 24, 2026
Posted by: Freefromnowon
from South carolina
Could not proceed past getting started on my historic account. Forced loops initiating expert assist. Had to clear and go to turbo tax free in order to get this ez return done. So 0 stars at first. Free worked at 5 stars. So 3 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 24, 2026
Posted by: Lorilin 6
from Colorado
I have used TurboTax for decades and love the ease and convenience
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best software
on January 24, 2026
Posted by: Woodp
from South Carolina, SC
Such a easy and convient way to file I will continue to use TurboTax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Came from another state
on January 24, 2026
Posted by: Ducky929
from MD
It was very easy to do state taxes when I came from a state who did not have them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 24, 2026
Posted by: Meli9900000
from Texas
I've been using Turbo Tax for years. I use the basic features and don't purchase upgrades or add ons. It's simple and easy to use. I definitely recommend Turbo Tax to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and simple
on January 24, 2026
Posted by: Dylan S21
from Texas
9/10 easy. I made 1 mistake but easily corrected it thanks to your user friendly software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax means business!
on January 24, 2026
Posted by: CurtyBird
from Louisiana, LA
Interface is very user friendly. Made getting my taxes done by myself a lot easier
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!!
on January 24, 2026
Posted by: TC19802001
from TX
Turbo Tax was really simple and easy and all around great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com