Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on January 24, 2026
Posted by: 1234 Sam
from Florida
this was easy to use I would recommend this product to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on January 24, 2026
Posted by: Josh_33_
from Phoenix, AZ
Great at convenience, but there are a lot of hidden fees that you get hit with toward the end of filing. It feels a little like a trap to go through all the filing paperwork and be surprised 3 or 4 times with added fees to finalize and submit your taxes. Otherwise, you'd have to delete and revise all the work you just did and find a different way to file... Which I feel like they know and can easily expect people to say, "oh well, I already came this far" and just pay the extra fees. Which is what I did... So, oh well, I guess.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on January 24, 2026
Posted by: Nelson O
from Florida
great ,simple to do , time is with reason, easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax prep
on January 24, 2026
Posted by: K Ford
from Weeki Wachee, FL
Excellent way to prepare and submit your taxes, easy to understand and use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice work
on January 24, 2026
Posted by: Tax Flemings
from California
Very easy to follow along anybody can do this thank you TurboTax
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
nothing
on January 24, 2026
Posted by: bs1b
from north dakota
the new iphone is dumb looking and idk its just weird
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Tool!
on January 24, 2026
Posted by: Lamar3
from Virginia
TurboTax is very easy to navigate! It constantly assists you along the way and continues to inform you of any changes that need to be made.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Anonymous
from North Carolina
Great help with my taxes I would recommend to everyone
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com