Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(76,825 Reviews)
Rating breakdown 76,825 reviews
5 Stars
57,588
4 Stars
8,364
3 Stars
3,643
2 Stars
2,256
1 Star
4,974
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Bait and switch
on January 24, 2026
Posted by: mjk9
from AZ
Commercials say file for free. I just paid $128 in bogus fees and my refund gets less and less every year. This is my last time using turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Product but New Direct Deposit fee is bogus
on January 24, 2026
Posted by: CKEas
from California
I would have given Turbo Tax 5 stars but you have now added on the $35 fee for direct deposit into your bank account unless you use Credit Karma. You used to direct deposit for free. This is totally bogus!!!! I wish you offered a way to receive a check in the mail because at that point I would have chosen that instead. You need to tell people the charges upfront. I had already chosen what Turbo Tax plan I wanted and I paid for it. You should not be springing another hidden fee on people. I do not appreciate that and I don't want to deal with another company, like Credit Karma, getting my refund. Totally tacky move Turbo Tax! I have been using your program for YEARS! This is disappointing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax use
on January 24, 2026
Posted by: nikmarie17
from mo
very user friendly! would highly recommend to others!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax software
on January 24, 2026
Posted by: RRJ71
from ID
Incredible software to follow, helped me with all of my deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is awesome!
on January 24, 2026
Posted by: EstradaKM
from Norfolk, VA
Easy to use as always! Tried HR Block for the first time last year and was a bit troublesome. Used Turbotax since i was able to file my own taxes in 2022. Thank you again for making filing taxes easy for us!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Custodian
on January 24, 2026
Posted by: JGibson123
from Georgia
Great easy fast convenient fast pace easy steps to follow an understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 24, 2026
Posted by: Natalie999
from Michigan
I used the File It Yourself. I use it every year. It's very helpful and easy to use. The information is accurate and the explanations are very easy to follow. I am able to use it on my computer and on my phone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TURBO TAX
on January 24, 2026
Posted by: KAYLAS DAD
from TX
VERY USEFUL WITH HELPING AND ALLOWING TO GO BACK AND CORRECT.
Written by a customer while visiting turbotax.intuit.com