Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,306 Reviews)
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Shoe dude 1
from Georgia
Very detailed and easy to navigate. Always a great experience
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was fast
on January 24, 2026
Posted by: Lpoll01
from Little Rock Arkansas
Turbo tax was easy and fast. It was very easy and I will be doing my taxes this way from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on January 24, 2026
Posted by: Anonymous
from 1805 Meaghan Cove, Conway AR 72034
Filing my taxes for the 4th year in a row with Turbo Tax. It is very easy, great chat if I have questions, and the formate explains everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & understandable
on January 24, 2026
Posted by: Jessa33
from Ohio
The step-by-step process Makes it so easy to do by yourself
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crooks
on January 24, 2026
Posted by: Pragan87
from New York
I have to pay a ridiculous amount whilst new filers get to do it for free. That’s ludicrous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I had a great experience!
on January 24, 2026
Posted by: Ni1Ni
from MD
It was very easy to navigate the site. They explained everything very well. There was little to be confused on which I really appreciated because I was nervous about filing my taxes by myself.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 24, 2026
Posted by: Rj 72
from North Carolina
Was awesome to say the least everything was on point
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX EASY TO USE
on January 24, 2026
Posted by: MRJh
from NORTH CAROLINA
I BELIEVE YOUR PRICES ARE VERY HIGH FOR ME TO BE DOING THIS MYSELF, I NEVER QUALIFY FOR THE FREE ADITION AND I THINK THIS IS JUCT TO HIGH OF PRICE, HOW EVER THE SOFTWARE IS VERY ESY TO USE
Written by a customer while visiting turbotax.intuit.com