Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,306 Reviews)
Open Ratings Snapshot
Rating breakdown 87,306 reviews
5 Stars
64,853
4 Stars
9,601
3 Stars
4,249
2 Stars
2,713
1 Star
5,890
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax Awesome
on January 24, 2026
Posted by: DJSJr47
from CA
Used Turbo Tax for many years. Great Product. Easy to follow.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tX
on January 24, 2026
Posted by: CHRIA 40
from mt
enjoy working turbo wish some gueationa more explNtory
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo all the way
on January 24, 2026
Posted by: laken93
from tn
was a great experience and always makes it so easy to do my taxes and break everything down for me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax
on January 24, 2026
Posted by: Callicoat04
from OH
Turbo Tax is easy to use, however it's getting too expensive.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nice app
on January 24, 2026
Posted by: Turbo2365
from CO
nice easy not expensive very accurate would recommend
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on January 24, 2026
Posted by: YazidB
from Newark,NJ
I use this every year!!! Not really a fan of the review portion though.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So Fast and easy
on January 24, 2026
Posted by: SpdyG
from CALIFORNIA
Always love using TT. So easy to use. They walk you through everything and I always get the best return possible. Especially love that it's free for Military.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Harder this year
on January 24, 2026
Posted by: April620
from NY
I skipped one year and I had to add way more info than usual
Written by a customer while visiting turbotax.intuit.com
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